On this page you will find links to community resources including: community safety supports, mental wellbeing and crisis line services, mental health online supports, help related to substance use and harm reduction, food hamper services, community Facebook groups, and the COVID-19 Volunteer Line.

We will continue to add to this page as new resources become available. 

On this page:

About the COVID-19 Community Support Collaborative

The COVID-19 Community Support Table is made up of representatives from a broad group of agencies spanning the District of Timiskaming. Facilitated by the Timiskaming Health Unit, the table convenes regularly to support vulnerable residents in Timiskaming during this COVID-19 pandemic. The purpose is to:

  • help local agencies to support vulnerable and at-risk populations in identifying and responding to emerging needs
  • support coordination, information sharing, problem solving, and collaboration among community partners

Community Safety

Pavilion Women’s Centre (call: 705-672-2128)

  • Doors remain open to women and their children in unsafe situations and in need of emergency services. If you need assistance, please call the shelter.

North Eastern Ontario Family and Children’s Services (call: 1-866-229-5437)

  • If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact North Eastern Ontario Family and Children’s Services (NEOFACS) - 24 hours a day, 7 days a week, at 1-866-229-5437 (Toll-Free) in Timiskaming District.

Assaulted Women’s Helpline (call: 1-866-863-0511)

  • 24-hour telephone and TTY crisis line to all woman who have experienced abuse including: counselling, emotional support, information and referrals.

Victim Services Temiskaming and District  (call: 705.647.0096 email: ed@tdvictimservices.ca)

  • Non-profit, community based program that provides immediate, short-term crisis assistance through both staff and specially trained community volunteers. Works in partnership with the Ontario Provincial Police and other Emergency Services to provide assistance 24 hours a day, 7 days a week. Professional staff and volunteer crisis support workers provide emotional support, practical assistance, and important information about available services in the community

Mental Wellbeing and Crisis Line Services

Canadian Mental Health Association: (Kirkland Lake: 705.567.9596 | Temiskaming Shores: 705.647.4444 | Englehart: 705.544.1971)

  • Because of these uncertain times, CMHA is currently not accepting walk-ins but clients can call their local office to request an appointment with a worker which will be accommodated over the phone.
  • Addictions services and mental health counselling 
  • *If you are in a mental health crisis, call 1-888-665-8888 24 hours*

Telephone Supports


Number  Description 
Kids Help Phone (24 Hours) 1-800-668-6868 Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based. Kids Help Phone has expanded its mandate to include former youth in care of any age.
First Nations and Inuit Hope for Wellness Help Line (24Hours)  1-855-242-3310  Immediate, culturally competent telephone counselling, 24 hours a day, seven days a week and is available in English, French and upon request in Cree, Ojibway, and Inuktitut 
Telehealth Ontario  1-866-797-0000  Free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. 
TeenLine  1-310-855-HOPE
Or text TEEN to 839863 
Confidential hotline for teenagers for mental health 
Assaulted Women’s Helpline  1-866-863-0511
1-866-863-7868 (TTY)
416-863-0511 (Toronto) 
24-hour telephone and TTY crisis line to all woman who have experienced abuse including: counselling, emotional support, information and referrals. 
Good2Talk  1-866-925-5454  Free, professional and confidential counselling support for post-secondary students in Ontario 
Naseeha Youth Helpline  1-866-627-3342  Peer support for Muslim youth. 
Trans Life Line  1-877-330-6366  Peer support service run by trans people, for trans and questioning callers. 
LGBT Youthline  1-800-268-9688
Text 647-694-4275
Chat www.youthline.ca 
Confidential and non-judgemental peer support through our telephone, text and chat services for lesbian, gay bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Get in touch with a peer support volunteer from Sunday to Friday, 4:00 to 9:30 PM.

*Telephone chart is from NEOFACS

Online Supports


Website Description 
Big White Wall  www.bigwhitewall.com  An online peer-to-peer support community for your mental health. 
Bounce Back  bouncebackontario.ca Free, guided self-help program and telephone coaching support. Available online and virtual to anyone over 15 and can self-refer as long as you have a primary care doctor. 
Mother Matters  www.womenscollegehospital.ca/care-programs/mental-health/Mother-Matters Support group for women experiencing mood/adjustment challenges following the birth of their baby. 
Teen Mental Health teenmentalhealth.org A source of best available evidence-based resources & information for youth, parents, educators & healthcare providers. 
We Matter  wemattercampaign.org We matter is a place to help indigenous youth get through hard times, whether you need support yourself or want to support someone you know. 
CAMH Mental Health 101, and Family Member
moodle8.camhx.ca/moodle/course/index.php Free self-directed e-courses.

Help related to substance use and harm reduction

Harm Reduction Supply Locations During COVID-19 (click to open PDF) 

**Naloxone kits are available at ALL pharmacies in the district**

Timiskaming Health Unit (705-647-4305)

  • Safer use supplies, naloxone kits, and needle exchange services. 
  • Monday to Friday, 8:30 a.m. - 4:30 p.m.

Canadian Mental Health Association (Kirkland Lake: 705.567.9596 | Temiskaming Shores: 705.647.4444 | Englehart: 705.544.1971)

  • If you are in a mental health crisis, call 1-888-665-8888 24 hours
  • Rapid Access Addiction Medicine (for opiates and alcohol)
  • Addiction counselling 
  • Currently not accepting walk-ins, please call to request an appointment with a worker which will be accommodated over the phone.

Northern Treatment Centre (Kirkland Lake): 705-567-7778

  • Methadone maintenance program and suboxone (can start new clients quickly)
  • Addiction counselling 
  • Naloxone kits through their pharmacist 
  • Psychiatry services for program clients
  • Hepatitis-C Treatment Program through Ontario Addiction Treatment Centre (OATC)
  • Updated hours:
    • Mondays & Tuesdays - 9 a.m. to 2 p.m.
    • Wednesdays - 9 a.m. to 5:30 p.m.
    • Thursdays - 9 a.m. to 3 p.m.
    • Fridays - 9 a.m. to 1 p.m.
    • Saturdays & Sundays - 9 a.m. to 12 p.m.

Northwood Recovery Clinic (Haileybury): 705-672-1044

  • Clients can access counselling/treatment services by telephone.
  • Methadone maintenance program and suboxone
  • Addiction counselling for opioids and alcohol use
  • Will refer those with Hepatitis-C to Dr. Gauthier (in North Bay)
  • Available by phone during regular hours:
    • Mondays - 10 a.m. to 6 p.m.
    • Tuesdays - 10 a.m. to 6 p.m.
    • Wednesdays - 9 a.m. to 6 p.m.
    • Thursdays - 10 a.m. to 6 p.m.
    • Fridays - 10 a.m. to 6 p.m.

ConnexOntario (Call: 1-866-531-2600)

  • Call or visit the website to get a list of clinics near you
  • Or call your primary care provider

Food Security  

Food Banks

Food Bank

Address Availability
Salvation Army - New Liskeard 

260 Whitewood Avenue
Phone: 705-647-4115
Facebook page 

Open Wednesdays 1 – 3 p.m.
Salvation Army - Kirkland Lake  6 Sylvanite Avenue
Phone: 705-567-5877
Facebook page 
Open: Tuesdays 9 a.m. – 12 p.m. and 1 – 3 p.m.
Fridays 9 a.m. – 12 p.m.
By appointment 
Haileybury Food Bank  500 Broadway Street
Phone: 705-672-2119
Facebook page 
Open Thursdays 10 a.m. – 12 p.m.
Cobalt, Coleman and Latchford Food Bank  22 Earle Street
Phone: 705-679-1197 

Englehart Food Bank  65 Sixth Avenue
Phone: 705-961-0641 or 705-544-2826 
Open Fridays 10 a.m. – 12 p.m. 
Temagami Food Bank  7 Lakeshore Road
Open by appointment

Northern Fruit and Vegetable Program (NFVP) – Students (JK to Grade 12)

The following information applies to weeks of June 22 to July 31, 2020. Program ends on July 31


FREE produce! 1 bag of vegetables and 1 bag of fruit per household every week. (i.e. 3LB apples and 2LB carrots) 

Note: Due to our partnership with Red Cross ending on June 19, non-perishable snacks will no longer be provided alongside the fresh produce. There will only be fresh produce! 


The Northern Fruit and Vegetable Program is fully funded by the Ministry of Health and Long-Term Care (MOHLTC) and is run in partnership with the Ontario Fruit and Vegetable Growers’ Association (OFVGA), local Public Health Units and School Boards. COVID-19 has proved to be tough times for many families. We hope to provide our student population with the fresh fruits and vegetables they would usually get through our in-school program and help these student families in need. 


Households with students in JK - Grade 12 (For First Nation communities, see below) 

Note: If you’re interested but your child isn’t in JK to Grade 12, please contact 1-866-967-9355, Ext 3276 to potentially arrange something. 

How, when and where? 

  1. Identify which pick up location and time works best for you.
  2. Show up and take a bag! 

*Note: If you plan to pick up from Kirkland Lake Salvation Army on Wednesdays, please RSVP by 5 p.m. every Tuesday with this link 

For all inquires, please contact Timiskaming Health Unit 1-866-967-9355, Ext 3276
Changes are in bold 

New Liskeard Community Hall Fridays 10 a.m. - 12 p.m.
Elk Lake Legion Mondays 11:30 a.m. - 1:30 p.m.
Kerns Public School Parking Lot  Fridays 12:00 - 1:00 p.m.
Cobalt (St. Patrick School Parking Lot)  Fridays 1- 2 p.m.
Temagami Legion  Fridays 1 - 3 p.m.
Englehart Public School parking lot  Fridays 12 - 1 p.m.
Earlton Municipal Office Fridays 1 - 1:30 p.m.
Kirkland Lake Salvation Army* Wednesdays 1 - 3 p.m.
Larder Lake Town Hall parking lot  Fridays 2 p.m.
McGarry Township Hall parking lot  Fridays 3 p.m.

*Note: If you plan to pick up from Kirkland Lake Salvation Army on Wednesdays, please RSVP by 5 p.m. every Tuesday with this link: https://salvationarmykirklandlake.book-appointment.com/ 

Northern Fruit and Vegetable Program (NFVP) - First Nations Communities


Now until end of July 


FREE produce! 1 bag of vegetables and 1 bag of fruit per household every week. (i.e. 3LB apples and 2LB carrots)


NFVP serves all households in First Nations communities. See list of communities served below:

  • Temagami First Nation (Bear Island)
  • Matachewan First Nation

How: The NFVP provides these produce and each First Nation community has their own system to coordinate distribution within their community.  

For more information, please contact Timiskaming Health Unit: 1-866-967-9355, Ext 3276  

Local Facebook Groups

Caremongering Temiskaming Shores

Temiskaming Shores and area Covid-19 Helping Hands

Connexions Timiskaming Connections COVID-19 Volunteer Line

Connexions Timiskaming Connections is a COVID-19 Volunteer Line created to connect those who need help (individuals members of the community OR organizations in need for volunteers, such as food banks) with available community helpers.  

If you are in need of assistance, or would like to volunteer your time to help, please call or email us and we will connect you with an appropriate match.