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Community safety 

Pavilion Women’s Centre (call: 1-888-871-9090 or online chat)

  • Offers short term emergency shelter to accommodate women and children in need. Also provide crisis and transitional counselling and supports. If you need assistance, please call the shelter.

North Eastern Ontario Family and Children’s Services (call: 1-866-229-5437)

  • If you have a concern about the safety and/or well-being of a child or youth under 18, please contact North Eastern Ontario Family and Children’s Services (NEOFACS) - 24 hours a day, 7 days a week, at 1-866-229-5437 (Toll-Free) in Timiskaming. For general questions or comments, you can reach NEOFACS by email at info@neofacs.org.

Assaulted Women’s Helpline (call: 1-866-863-0511)

  • 24-hour telephone and TTY crisis line to all woman who have experienced abuse including: counselling, emotional support, information and referrals.

Senior Safety Line (call: 1-866-299-1011)

  • 24-hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect. Callers receive emotional support, safety planning, information and referrals in over 200 languages. The Seniors Safety Line (SSL) is a "senior friendly" service with a live counsellor available to help navigate often difficult systems.  

Victim Services Temiskaming and District  (call: 705-647-0096 [New Liskeard] or 705-568-2154. Email: ed@tdvictimservices.ca)

  • Provides immediate, short-term crisis assistance. Works in partnership with the Ontario Provincial Police and other Emergency Services to provide assistance 24 hours a day, 7 days a week. Professional staff and volunteer crisis support workers provide emotional support, practical assistance, and important information about available services in the community

Mental health and COVID-19

Substance Use 

COVID-19, Alcohol and Cannabis Use 

  • During COVID-19, people may increase their alcohol and cannabis use. Where to get help 

Help related to substance use and harm reduction

**Naloxone kits are available at ALL pharmacies in the district**

Timiskaming Health Unit (1-866-747-4305)

  • Safer use supplies, naloxone kits, and needle exchange services. 
  • Monday to Friday, 8:30 a.m. - 4:30 p.m.

Canadian Mental Health Association (Kirkland Lake: 705.567.9596 | Temiskaming Shores: 705.647.4444 | Englehart: 705.544.1971)

  • If you are in a mental health crisis, call 1-888-665-8888 24 hours
  • Rapid Access Addiction Medicine (for opiates and alcohol)
  • Addiction counselling 
  • Currently not accepting walk-ins, please call to request an appointment with a worker which will be accommodated over the phone.

Northern Treatment Centre (Kirkland Lake): 705-567-7778

  • Methadone maintenance program and suboxone (can start new clients quickly)
  • Addiction counselling 
  • Naloxone kits through their pharmacist 
  • Psychiatry services for program clients
  • Hepatitis-C Treatment Program through Ontario Addiction Treatment Centre (OATC)
  • Updated hours:
    • Mondays & Tuesdays - 9 a.m. to 2 p.m.
    • Wednesdays - 9 a.m. to 5:30 p.m.
    • Thursdays - 9 a.m. to 3 p.m.
    • Fridays - 9 a.m. to 1 p.m.
    • Saturdays & Sundays - 9 a.m. to 12 p.m.

Northwood Recovery Clinic (Haileybury): 705-672-1044

  • Clients can access counselling/treatment services by telephone.
  • Methadone maintenance program and suboxone
  • Addiction counselling for opioids and alcohol use
  • Will refer those with Hepatitis-C to Dr. Gauthier (in North Bay)
  • Available by phone during regular hours:
    • Mondays - 10 a.m. to 6 p.m.
    • Tuesdays - 10 a.m. to 6 p.m.
    • Wednesdays - 9 a.m. to 6 p.m.
    • Thursdays - 10 a.m. to 6 p.m.
    • Fridays - 10 a.m. to 6 p.m.

ConnexOntario (Call: 1-866-531-2600)

  • Call or visit the website to get a list of clinics near you
  • Or call your primary care provider

Are smokers and tobacco users at higher risk of COVID-19 infection?

Smokers are likely to be more vulnerable to COVID-19 as the act of smoking means that fingers (and possibly contaminated cigarettes) are in contact with lips which increases the possibility of transmission of virus from hand to mouth. Smokers may also already have lung disease or reduced lung capacity which would greatly increase risk of serious illness.

Smoking products such as water pipes often involve the sharing of mouth pieces and hoses, which could facilitate the transmission of COVID-19 in communal and social settings.

Conditions that increase oxygen needs or reduce the ability of the body to use it properly will put patients at higher risk of serious lung conditions such as pneumonia.

To get telephone-based smoking cessation support, and advice, 24 hours a day and 7 days a week, call Telehealth Ontario toll free at 1-866-797-0000. Smokers Helpline | STOP on the Net


Food security and food banks for Timiskaming communities

The situation we are facing with COVID-19 is unique. Understandably, the response can be overwhelming and, at times, it may be hard to know what to do to protect ourselves and our loved ones. Measures to protect our population from COVID-19 include making sure people are ready in case the illness spreads largely in our communities.

To help guide our decisions around purchasing and to ensure there is enough food for all in our communities, we have provided some recommendations. This includes information about available local food banks services.

Food Banks

Food Bank

Address Availability
Salvation Army - New Liskeard 

260 Whitewood Avenue
Phone: 705-647-4115
Facebook page 

Call Wednesdays between 10:00 a.m. - 12:00 p.m. to book an appointment. 
Appointments are scheduled on Wednesdays 1:00 – 2:30 p.m.
Salvation Army - Kirkland Lake  6 Sylvanite Avenue
Phone: 705-567-5877
Facebook page 
Open by appointment 
Haileybury Food Bank  500 Broadway Street
Phone: 705-672-2119
Facebook page 
Open Thursdays 10 a.m. – 12 p.m.
Cobalt, Coleman and Latchford Food Bank  22 Earle Street
Phone: 705-679-1197 
Open Wednesdays 9 a.m. - 12 p.m.
Englehart Food Bank  65 Sixth Avenue
Phone: 705-961-0641 or 705-544-2826 
Open Fridays 10 a.m. – 12 p.m. 
Temagami Food Bank  7 Lakeshore Road
Phone: 705-569-4522
Open by appointment

Closing the Digital Divide in Timiskaming 

There is a digital divide in the District of Timiskaming: a discrepancy between those who have access to information and communication technologies and the benefits they provide and those who don’t. This divide can be the result of many factors, including high costs for technology and online access and limited internet connectivity in rural Northern Ontario. This digital divide leaves many without access to digitally delivered health and well-being programs, services, and information.

To learn more about how access to digital devices and services impacts your health, please see the 2022 provincial election primers on this topic:

Thanks to funding from the District of Timiskaming Social Services Administration Board, United Way, Temiskaming Foundation, and the Ministry of Municipal Affairs and Housing’s Social Services Relief Funding, and partnership with the Canadian Mental Health Association, Timiskaming Health Unit and various local community partners launched the Closing the Digital Divide pilot project on Tuesday October 13, 2020, and it ran until March 31, 2022.   

Unfortunately, we currently do not have additional funding to continue this project, and as such we are no longer able to take applications for devices/services.

The Closing the Digital Divide project aimed to address inequity through the provision of technology and Internet to families living with low income and individuals and seniors who experience barriers to access, as identified through our partnering agencies. Those who participated in the program were able to access a device (a smartphone, tablet, or laptop) and in some cases data packages for a predetermined amount of time.

401 community members in our district who experience barriers to accessing technology.This pilot project distributed devices and /or services to 401 community members in our district who experience barriers to accessing technology. When counting for other household members who benefitted from these devices and/or services, we estimate that 723 people in total were helped by this project.  

While the project is over, we encourage community members to continue to access the resources developed for this project:

Adjusted Reporting Numbers

It should be noted after the previous analysis was conducted, THU was notified that an additional 3 clients never retrieved their assigned devices. This changed the final number of unique clients from 401 to 398. The approximate proportions of clients who were classified as making $25,000 or less per year and people 50 years of age or older remained unchanged.  

To learn more about the impacts the Closing the Digital Divide project had on the community, please see the video story created in partnership with community referral partners:  


For more information on the impact of the closing the Digital Divide project, please see our project results overview slides or the full outcome evaluation report.

Overview presentation: Closing the Digital Divide in Timiskaming (Final External Presentation) - YouTube

Full Report: Closing the Digital Divide in Timiskmaing - Evaluation Report (June 23, 2022) 

Indigenous Peoples and COVID-19 

Timiskaming Health Unit service area is located on the territories of many Indigenous peoples, and provides services to First Nations, Métis and Inuit, Anishnaabe, Cree living in urban and rural communities.

Support for Indigenous Peoples during COVID-19 | Sutien aux peuples autochtones pendant la pandémie de COVID-19

We acknowledge that Indigenous people may benefit from accessing information related to COVID-19 from Indigenous organizations that are supporting community members living in urban and rural areas in response the COVID-19 pandemic.

COVID-19 information from Indigenous organizations:


Paid Sick Leave

Paid Sick Leave Saves Lives - Time to Close the Gap

Learn More about Paid Sick Leave

A Paid Sick Leave is indispensable, urgent, and required to protect our community against communicable diseases during the COVID-19 pandemic and beyond.

Staying home when sick is one of the most effective ways to slow down the spread of COVID-19 or any other communicable diseases.

Many people in Timiskaming must make a tough decision when denied a paid sick leave: go to work and risk spreading COVID-19, or stay home and face financial hardships. Paid sick leave is essential to protect everyone in our community.

The COVID19 pandemic has exposed the gap in access to paid sick leave, especially for low-income, precariously employed and healthcare workers who cannot work remotely, many of whom are considered essential but do not have access to paid sick leave.

For essential businesses to remain open during the pandemic, essential workers need to continue to go to work. Given the risks to their own well-being that these employees face, every effort must be made to protect their health and safety and that of their families, co-workers, and the public in general. The Timiskaming Health Unit is sensitive to small business employers who will need support from the Ontario government to implement a permanent paid sick leave.  

What Can You Do? Paid sick leave is important for public health. Learn about what you can do to implement a permanent paid sick leave for all and protect the community against communicable diseases like COVID-19.

To Learn More

If you would like to talk about or share your thoughts about paid sick leave for people in Timiskaming, contact your MPP


Government Financial Resources